Terms & Condition

Welcome to Luxury Dreamz Furniture. By accessing or purchasing from our website, you agree to abide by the following terms and conditions. Please read them carefully before making any transactions.

1. General Information

This website is owned and operated by Luxury Dreamz Furniture. By using our website, you agree to these Terms and Conditions. We reserve the right to change these terms at any time, so please check them periodically for updates. Your continued use of the website signifies your acceptance of any changes.

2. Products and Services

Luxury Dreamz Furniture provides high-quality furniture products, and we strive to ensure that all product descriptions and images are as accurate as possible. However, we do not guarantee that the colors or designs on your screen will perfectly match the actual product.

3. Pricing and Payment

  • All prices displayed on our website are in GBP (£) and include VAT, unless stated otherwise.
  • We reserve the right to modify product prices without prior notice.
  • Payments are processed securely through third-party payment gateways, and we do not store any payment information after the transaction is complete.

4. Order Process

When you place an order with Luxury Dreamz Furniture, you will receive an order confirmation via email. This does not constitute acceptance of your order but merely confirms receipt. We reserve the right to accept or reject any order at our discretion. If an item is out of stock or unavailable, we will notify you and provide alternative options or a refund.

5. Shipping and Delivery

  • We offer shipping within the UK, and all shipping costs will be calculated at checkout based on your location.
  • Estimated delivery times are provided at the time of purchase, but delays may occur due to factors beyond our control (e.g., shipping carrier delays).
  • Once the order is shipped, you will receive tracking details via email. We are not responsible for lost or damaged goods once they have been dispatched to the courier.

6. Returns and Refunds

  • We offer a 14-day return policy on most of our products. You may return any item in its original condition within 14 days of receipt for a refund or exchange.
  • The cost of return shipping is the responsibility of the customer unless the item is faulty or damaged upon arrival.
  • Refunds will be processed within 7–10 business days after we receive the returned product. Refunds will be credited to the original payment method used.
  • Custom or personalized items are non-refundable unless they are faulty.

7. Cancellation Policy

8. Warranty

Our products come with a manufacturer’s warranty that covers defects in materials and workmanship. The warranty period varies by product and will be specified at the time of purchase. This warranty does not cover normal wear and tear, misuse, or damage caused by improper assembly or care.

9. Limitation of Liability

Luxury Dreamz Furniture shall not be liable for any direct, indirect, incidental, or consequential damages that result from the use or inability to use our products, even if we have been advised of the possibility of such damages. In any event, our liability is limited to the price of the purchased product.

10. Intellectual Property

All content, images, and materials on the Luxury Dreamz Furniture website are the property of the company and are protected by intellectual property laws. You may not reproduce, distribute, or use any of our content without prior written consent from us.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising out of these terms will be subject to the exclusive jurisdiction of the courts in the UK.

12. Contact Information

For any questions or concerns regarding these Terms and Conditions, please contact us at:
Email: luxurydreamzfurniture@gmail.com
Phone: 07967757588