Frequently Asked Questions
How do I place an order?
Placing an order with Luxury Dreamz Furniture is easy! Simply browse our products, select the item you’d like, choose your preferred options (size, color, etc.), and click "Add to Cart." Then, proceed to checkout where you’ll enter your shipping and payment details. You’ll receive a confirmation email once your order is placed.
Do you offer international shipping?
Currently, we only offer shipping within the UK. We are working on expanding our shipping options, so please check back for updates or contact us for more information.
How much does shipping cost?
Shipping costs vary depending on the size of the items and your location. The exact shipping charge will be calculated and displayed at checkout.
Can I track my order?
Yes! Once your order has been dispatched, you will receive a tracking number via email, allowing you to monitor your delivery's progress.
How do I return an item?
To initiate a return, please contact our customer service team at luxurydreamzfurniture@gmail.com or call 07967757588. We’ll provide instructions for returning the product. Return shipping costs are the responsibility of the customer unless the item is damaged or defective.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa, MasterCard, and American Express. We also accept payments via PayPal.